Delivery and Returns

Delivery Information

For original paintings:

If you live in Cornwall, your artwork may be hand delivered, when possible. Your painting will be wrapped and packaged with care.

All delivery in the UK is free and original artwork will be shipped via courier and/or signed for delivery. You will be contacted with all the details. A courier and signed for delivery is used to ensure your painting arrives safely and ready to hang. In the unfortunate and unlikely event of a missing package, please get in touch. A refund will be issued unless tracking information indicates the package has been signed for at any address.

For limited edition prints:

If possible, your print will be hand delivered if you live in Cornwall.

On the occasions when items need to be posted using Royal Mail, a signature will be needed upon delivery. Small prints will be packaged in a large cardboard backed envelope with addition board and plastic to prevent bending and add further protection. Larger prints will be rolled and sent in a cardboard tube.

Please contact the studio within 48 hours of receiving your item regarding any defects or damage.

Returns

In the unlikely event that you are unhappy with your Penny Sherwood limited edition print purchase, please contact the studio at pennybedfordcornwall@gmail.com within 14 days of receipt. Once the item is received in perfect condition, a refund will be issued.

Buyers are responsible for return postage costs.